What Fitbit Does The Virgin Pulse App Support

The free Virgin Pulse app lets you access your company's wellbeing program. Get all the core features at your fingertips for on-the-go healthy living:

• Track your steps, active minutes, calories burned, and sleep
• Track your program rewards and progress to the next milestone
• Sync your Max Buzz™ activity tracker to rack up points (must have Bluetooth 4.0 on your phone)
• Connect tons of other devices & apps for automatic tracking
• Easily sync your iPhone or Apple Watch steps
• Share your Virgin Pulse stats with Apple's Health app
• And so much more!

Let the journey to a healthier, happier you begin. It's going to be epic.

Virgin Pulse integrates with the Apple Health app. This lets you share your iPhone steps, Apple Watch steps, and exercise and energy data with Virgin Pulse. We use this data to help you track your activity in the platform.

Virgin Pulse supports iOS 12.0 and higher.

What's New

Dec 21, 2021

Version 3.185.0

Thank you for using the Virgin Pulse App! We update our app regularly.

This release includes bug fixes and performance improvements.

Ratings and Reviews

4.9 out of 5

166.2K Ratings

Great App/ my life has improved

I want to give it 5 stars but no app is without its kinks. This app definitely has room for improvement but is amazing for where it is at now! I have personally spent years tracking different aspects of my life such as health/ finances/ work through various methods. Virgin Pulse houses all that in 1 place, I love it. And it offers tips and advice so even better! Navigation is pretty straight forward but still not as smooth or seamless as I would like. Since it houses so much information on different topics it would be nice if the user that the ability to organize and group certain portions together at our discretion. Also color coding would be great. It currently has its own version of color coding which is not explained anywhere. I had to call and ask what ever color meant. I was so thrown off that some goals I was tracking that I was falling behind on were labeled green. Some where yellow. And others that I was doing well at were red. It made no sense. But the colors correspond to genres and not for how well you are doing on that goal. Regardless, I have my personal color preferences I would like to use. I'm excited to see this app improve and for now will be content with what it offers, as no other app/ journal/ or tracker I have ever used even comes close to this one.

OK for mandatory use

We have to use this for work to track & boost our health & well being and to earn points toward discounted benefits. Has some useful tips & tricks for better/easier living & organizing your life. It's not bad for something that is required, but personally I wouldn't use it, because it detracts from more productive & helpful ways for me to achieve these goals than constantly being tied to this app to stop & enter everything I'm doing. Ends up backfiring on the very things it's supposed to help & feels too much like a chore instead, provoking anxiety & stress. Doesn't customize all that well either and could use better algorithms to provide more appropriate tips for individual situations, rather than just a standard cookie cutter that fits most but not all people. This review comes from an active user with more than 73,000 points, so I'm almost maxed out on the scale with two weeks left in our annual health track requirements. I've far exceeded the goal my company sets for us with regard to points. But again, not bad as far as a required health tracking tool for employees.

Thank you for taking the time to let us know how you feel. We appreciate your feedback. Please rest assured members' opinions matter to us and we suggest forwarding the suggestions on how to improve the app to our Support team, via email (support@virginpulse.com), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday).

Does not sync accurately

The only reason I have to use this app is because our medical insurance is using it to track 3 measures which they will pay us out HSA contributions for completing.
I have been fighting to get this to work for a month now. The sleep tracking that maps over from Fitbit does not match what Fitbit says I am getting, on an average night it's mapping over an hour and a half to 2 hours less. I will never get my sleep measure with this inaccuracy. They have told me that I can try wearing a different device they provide, which I tried last night and then I went to sync it up, it's telling me there's no unregistered Max Buzz's....so that's not working either. I shouldn't have to wear multiple devices to get an app to work. I shouldn't have to give up on a device that has been in the market for years for something that only counts steps and maybe sleep.
The mapping over of calories from MyFitnessPal requires that you take three steps for it to map over. If you don't do that, it will not pull the information.
Numerous emails and phone calls with this company...at one time somebody told me they don't register the REM sleep....ummm, wrong....training needs to be had.
I'm done fighting, I've raised these issues to my HR team who have also raised them to the medical carrier. I've just come to the conclusion that even though I'm doing everything right, I'll never be compensated for it.

App Privacy

The developer, Virgin Pulse, Inc, indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Health & Fitness
Contact Info
Identifiers
Usage Data
Sensitive Info
Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Virgin Pulse, Inc

Size

294.2 MB

Category

Health & Fitness

Compatibility

iPhone: Requires iOS 14.0 or later.

iPod touch: Requires iOS 14.0 or later.

Mac: Requires macOS 11.0 or later and a Mac with Apple M1 chip.

Languages

English, Dutch, French, German, Hindi, Italian, Japanese, Korean, Malay, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Vietnamese

Age Rating

Copyright

Price

Free

Developer Website
App Support
Privacy Policy

Supports

Wallet

Get all of your passes, tickets, cards, and more in one place.
Family Sharing

With Family Sharing set up, up to six family members can use this app.